01
Discovery
Requirements, users, constraints, and measures of success.
About
Pippa Consulting & Operations Services is the consulting practice of Pippa LLC. We started by building and running our own software products, and now bring that experience to public agencies and businesses.
Our story
Our team designs, builds, launches, and operates its own production software, including a health care platform used by clinicians and patients on iOS, Android, and the web.
Running our own products taught us what most consultancies only advise on: shipping to app stores, handling sensitive data responsibly, keeping systems up, and supporting real users every day. Clients get that same discipline, applied to their requirements.
We are deliberately small. Clients work directly with the engineers responsible for their project, from the first conversation through long-term support.
Operating services
We don't just build and hand off technology. We help organizations deploy, maintain, support, and continuously improve the systems they rely on.
Hosting, environments, app store releases, and launch planning.
Security updates, dependency upgrades, and bug fixes on a schedule.
Monitoring, incident response, and help for staff and users.
Measured enhancements based on how the system is actually used.
Leadership
Our leadership combines software engineering, product launches, and service on public boards.
Enterprise applications and automation in financial services, plus engineering systems work in aerospace.
National Science Foundation research in rural wireless networks and distributed machine learning.
Mayoral appointment to a municipal public transit board of trustees, and service on a university police advisory board.
Multiple software and physical products launched and operated, from health care apps to e-commerce.
Delivery approach
01
Requirements, users, constraints, and measures of success.
02
Written scope, timeline, and price before work starts.
03
Short increments, demonstrations, and weekly written status.
04
Training, documentation, and ongoing operations.